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Human Relations

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Knowing how to get along with others, resolve workplace conflict, manage relationships, communicate well, and make good decisions are all critical skills all students need to succeed in career and in life. Human Relations is not an organizational behavior; rather, it provides a good baseline of issues students will deal with in their careers on a day-to-day basis. It is also not a professional communications, business English, or professionalism textbook, as its focus is much broader — on general career success and how to effectively maneuver in the workplace.

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Table of Contents Chapter 1: What Is Human Relations? Chapter 2: Achieve Personal Success Chapter 3: Manage Your Stress Chapter 4: Communicate Effectively Chapter 5: Be Ethical at Work Chapter 6: Understand Your Motivations Chapter 7: Work Effectively in Groups Chapter 8: Make Good Decisions Chapter 9: Handle Conflict and Negotiation Chapter 10: Manage Diversity at Work Chapter 11: Work with Labor Unions Chapter 12: Be a Leader Chapter 13: Manage Your Career

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